Hello i forgot my account password and i want to log on from another phone but i can't cuz i forgot my password, and even if i use safety questions i forgot them too, so pls help m to recover my acc
PLease help me get my acc back
NotTruiteBg last edited by
@_Mechionix_ Important things u should know about recovering your account:
1.Fill the form: https://forms.gle/aJSCLSeoUHZ1SGL98
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.
Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put firstname.lastname@example.org
Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.
Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.
Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.
Remember: Never give away any personal infos.
@NotTruiteBg please send the password as soon as possible please i need it back and its my only acc or ill stop playing the game
@_Mechionix_ hello if you filled the form wisely and gave many informations about your account you may get your account back and please wait few days as it takes time to get response just make sure to check your email everyday