bug_reporter last edited by bug_reporter
When I tried to log in my blockman account but it shows the account don't exist, so I entered that user name in register to check and it shows account already exists, please fix this!
@bug_reporter what account your were try?
@bug_reporter Hello there, it isn't any bug actually you should write your id/username while logging into that account. If your saying it wasn't logging in then it might be a problem with the id you"ve filled maybe some numbers would be different from original
@bug_reporter Actually it isn't any bug I think you might have put the wrong ID, Check the id and pass once and retry. Thank you.
how do i change my password no safety and no email I forgot my password for my account id which forgot my password 773164896 Pliss I want my account back
@TikoLegends Here fill this Important things u should know about recovering your account:
1.Fill the form: https://forms.gle/aJSCLSeoUHZ1SGL98
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.
Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put firstname.lastname@example.org
Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.
Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.
Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.
Remember: Never give away any personal infos.