@legendmaster_99 Thanks!
We got our sons acc back today!!! :') he was so happy!
I also want to thank @Rishu23 for his support! I was quite lost on how to do this, big help!!!!

@JanaForum we made a mistake with my wife, in the question "What's the email of the account?" she put the current email (the one that will receive the password) (so both questions answered with the same email) instead of didntputany@gmail.com ... we attached everything including the receipts and our last purchase, would that wrong answer affect? there was no email linked with our sons account

Hi @Rishu23 !!! sorry to bother you but I'm currently in the same situation, my son account was stolen and now he's been cryin for hours, is there a way you can help me? same story, saddly no emails accounts linked, now I just have the ID and the playstore receipts of some purchase I made a while ago