The form you submitted has been reviewed based on the information you submitted. But the information you submitted doesn't match with our system and we still need more information about your account
Thanks for your cooperation.
Have a nice day!
--please do not reply this email
I have already received the email
My account was hacked
I sent this several times↓↓↓↓↓↓↓↓↓↓↓↓↓
but officer said the information was inadequate
i sent top up receipts: 3 screenshot
Please tell me why I failed
I can say old security setting, old name and old clan