@heitor2104 don’t misuse the forums please.

@MagicalGingas

form for recovering your account:
1.Fill the form: https://forms.gle/JpEiV3qktwxXhiJq6
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.

Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put any@gmail.com

Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.

Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.

Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.

Remember: Never give away any personal infos.

@X_xSHXDOWx_X please don’t misuse the forums.

@bgboyl
form for recovering your account:
1.Fill the form: https://forms.gle/JpEiV3qktwxXhiJq6
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.

Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put any@gmail.com

Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.

Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.

Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.

Remember: Never give away any personal infos.

@hgygf don’t misuse the forums please.

@shivshivgaming2
form for recovering your account:
1.Fill the form: https://forms.gle/JpEiV3qktwxXhiJq6
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.

Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put any@gmail.com

Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.

Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.

Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.

Remember: Never give away any personal infos.

@BelugaXD well, this is problematic then.

@BelugaXD thank you for the suggestion

@BelugaXD thank you for the suggestion first of all and the second.

For a bug report ID, BG version, region, device model and device version is needed. A video evidences about the issue is needed aswell.

@google5043345 stop misusing the forums please, you can’t add your brother because of the region feature.

@google5043345 No one gets the email from someone else, neither asking for passwords. This only violates the privacy.

@NICENOOBS ID and video evidences are needed.

@hacplshelpme the new one is since yesterday one month old 🤨. Remain to stay patient for the new recovery form.

@hacplshelpme consider to stay patient then, the recovery needs 1-14 days and since the weekend is soon, it might take longer.

@X_Shu_X said in It is about my account:

@hacplshelpme you’ve filled the old recovery format, which isn’t in use anymore.

Consider to fill the new one, New form for recovering your account:
1.Fill the form: https://forms.gle/JpEiV3qktwxXhiJq6
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.

Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put any@gmail.com

Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.

Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.

Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.

Remember: Never give away any personal infos.

@hacplshelpme you’ve filled the old recovery format, which isn’t in use anymore.

@hacplshelpme when did you filled the form

@google5043345 you can’t change your nickname or if you lost the account with the nickname then you should try to recover it.